There are many articles with similar titles and a variety of different approaches on how to make a company a better place to work. In this article, I will focus on a single step that, in my view, is both effective and efficient to achieve that goal.
Great companies have great managers. And great managers are great coaches.
In other words, if the management team does not have adequate coaching skills, they will not be great managers - and the company they work for will not be great either.
Steve Jobs once said, "It doesn't make sense to hire smart people and then tell them what to do; we hire smart people so that they can tell us what to do."
You may not agree with Steve Jobs in many levels, but he does have a point here. The best talents in a company want to contribute with their thought leadership. They want to be heard. If they have poor managers who will not pay attention to what they have to say, their motivation will drop and they may decide to find a new manager, probably in a new company.
A while ago I wrote the article Why should managers become coaches? It is based on my personal observations as a business coach.
I honestly believe that most managers try very hard to do a great job. But they think that they must be the ones with all the answers in order to tell their team what to do. Those managers usually get stressed, their teams get stressed, and although they may get the work done, they may hardly consider it fulfilling.
Managers with coaching skills are the answer to create a great place to work.
I have provided coaching skills training programs to 1st and 2nd line managers in the pharmaceutical and IT industry for many years. Besides the high measurable ROI, managers who attended my training sessions began to contribute decisively to create a better place to work.
If you feel like having a chat about this topic, you can either send me a private message or skype me @ sergio-lobo.